E-mail: support@baremetal.com.
We prefer to do most of our communications via e-mail. E-mail gets
automatically logged, it is searchable, and reviewable, and calls get
tracked and reviewed to make sure they are handled appropriately.
All messages to and from
support@baremetal.com go
through this process.
The Telephone
You can call us at 1-800-431-5811 (250-598-7708 if you are local, or outside of North America :)
from 8:00 am to 7:00 pm (6pm on fridays) Pacific Time on business days.
You can fax us at 250-477-5686.
PGP Key
The simplest way to send us a secure message is via the 'secure
message' link in our menu (which points to https://swww.baremetal.com/baremetal/).
If you want to e-mail a PGP encrypted message to
support@baremetal.com, here is our public key:
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Version: GnuPG v2.0.14 (GNU/Linux)
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(Our postal address is listed on the billing page.
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