E-mail: support@baremetal.com.
We prefer to do most of our communications via e-mail. E-mail gets
automatically logged, it is searchable, and reviewable, and calls get
tracked and reviewed to make sure they are handled appropriately.
All messages to and from
support@baremetal.com go
through this process.
The Telephone
You can call us at 1-800-431-5811 (250-598-7708 if you are local, or outside of North America :)
from 8:00 am to 7:00 pm (6pm on fridays) Pacific Time on business days.
You can fax us at 250-477-5686.
PGP Key
The simplest way to send us a secure message is via the 'secure
message' link in our menu (which points to https://swww.baremetal.com/baremetal/).
If you want to e-mail a PGP encrypted message to
support@baremetal.com, here is our public key:
-----BEGIN PGP PUBLIC KEY BLOCK-----
Version: GnuPG v1.0.6 (GNU/Linux)
Comment: For info see http://www.gnupg.org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=gQ6Y
-----END PGP PUBLIC KEY BLOCK-----
(Our postal address is listed on the billing page.
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