These rates are in Canadian dollars.
No setup fees! :-) See below for payment terms.
Reseller Only Accounts
These accounts use the disk space and bandwidth from either a named or IP
account, and are only available to folks that
already have one of those accounts.
| VMail 50/50
|| $5/mo $51/yr
|| increase to 50 forwards and POP accounts
| VMail unlimited
|| $7.50/mo $76.50/yr
|| unlimited forwards and POP accounts
adds wildcard to named-1 and named-2 accounts
|| $2/mo $20.40/yr
|| MySQL Database
| Mailing Lists
|| $4/mo $41/yr
|| Mailman managed mailing list.
|| Free or $5/mo $51/yr
|| (Let's Encrypt support is free), otherwise this charge covers
supporting a dedicated certificate for your site, and possibly
includes the certificate. Ask for details.
| Extra Mailbox Quota
|| Allows you to set mailbox quota's over 100 meg, by allocating
your extra space to some accounts (per Gigabyte).
| Disk Space
|| Monthly: $0.40/gig
|| Extra Disk Space - We don't generally bill for this, but it does
get applied to accounts which are significantly over quota on
a longterm basis.
| Extra Data transfer allowance
Bulk discounts run as low as $0.15/Gig
Normal "subscription" volume discounts do not apply.
The hit charge is only intended for CGI intensive sites.
(1 Gig = 1024 Meg, hit charge is based on minimum 6 kbyte hit size)
| Subdomain / Vanity domains
|| Maps http://anydir.yourdomain/ to http://yourdomain/anydir/ ...
e.g. an unlimited number of vanity domains for your clients.
| "list price" value
||IP-1 Equivalent #
| > $50/mo
|| 2.5 - 4
| > $100/mo
|| 5 - 9
| > $200/mo
|| 10 - 24
| > $500/mo
|| 24 - 49
| > $1000/mo
|| 50 - 99
| > $2000/mo
The "IP-1 Equivalent #" is simply the number of IP-1 accounts (what we used to call a Basic account) that generate
the same total value... e.g. your total monthly billing divided by the
price of a IP-1 account.
Example: An IP-2 and two Starter Plus accounts is $660/yr [$55/mo],
so a 15% discount would be applied and charges would be $561/yr [$46.75/mo].
Example2: 20 IP-1 accounts totals $400/mo, and thus gets a 40% discount
for a monthly billing of $240/mo.
In order to keep things both simple and predictable, that's a straight
discount, which means there are "holes" in the pricing structure where it is
actually cheaper to buy more than you need.
(e.g. $49 worth of services costs $49, whereas $51 costs $51 - 15% = $43.35 )
All hosting accounts may be billed monthly, quarterly, or annually. Discounts
of 10% and 15% are given to quarterly and annual payments respectively.
Accepted forms of payment are cheque, Visa, MasterCard, Amex, PayPal.
Unless otherwise specified, all invoices are due 45 days after the
invoice date. Accounts more than 30 days overdue may be deleted (although
it's more likely they will simply be suspended).
This service is now provided via our
It's a great way to take advantage of the
free space at your ISP, and still have a professional looking website URL
and e-mail address on your business card.
Please ask Support@BareMetal.com
if you have any questions.
The Named-1 account is our smallest account, and should be most folks
starting point unless they know that they need one of the features of
the bigger accounts. Changing account plans is simple, so don't fret
too much about picking the right one :).
The named accounts include full PHP, and CGI capabilities, full logfiles
and summary statistics by webalizer and wwwstats, a control panel, our
vmail system (including spam and virus filtering, autoresponders, webmail),
and all our pre-written tools.
Named accounts versus the IP accounts
The difference between the named accounts and the IP accounts
is that the IP based accounts have a dedicated IP address assigned
to them. A tech savy webmaster can point arbitrary domains at the
IP address and use something like our mapit gadget to host a
separate website for each domain. Dedicated IP addresses are also
required for some things like dedicated SSL servers (versus a shared
certificate), and anonymous FTP. We have also restricted the smaller
named accounts from having a "catchall" (wildcard) e-mail address,
unless the VMail unlimited option is added.
To a large degree the IP accounts are the historical BareMetal accounts,
and given that we started webhosting in 1995, there is lots of history
here :). Back then IP addresses were abundant, spam was rare, and almost
everyone was on slow dial-up modems.
This is the smallest IP based full-featured BareMetal virtual server.
IP based means that it has a dedicated IP address. We used to
call this a "Basic" account, but that became a confusing name.
For historical reasons this account also includes a catchall e-mail address.
Because it is IP based, you can point other domain names at it
and serve specific content for those domains. (There are a
number of ways of doing this, but we provide a
"mapit" tool in the control panel which works well.)
The IP-2 account includes all the features of the IP-1 account,
with the addition of databases, lists, SSL, and
real-server access ... and there's more VMail accounts,
disk space, and data transfer!
The Starter account is supposed to be a low cost solution for our
resellers. They are "attached" to a non starter account and share
resources with that account.
For the purposes of e-mail, the domain associated with a Starter account
is an alias for your main account. Which means that
the POP and Forwards for your main account also work for
the Starter account.
Disk space and bandwidth for your Starter website comes from
your main account.
This is the same as the Starter account, except that we
separate the e-mail configuration for this account from the
account it is attached to.
You need this account (instead of a plain Starter) if you want
webmaster@clientdomain to go somewhere
different from webmaster@yourdomain (or support@, or accounts@, or ...)...
or if you need your client to be able to change their own e-mail
configuration without your assistance.
for information on configuring your e-mail client.
Using POP service on the Starter Plus account requires that the domain
name be included in the userid field sent to the POP server.
Disk space and bandwidth for your Starter Plus website comes from
your IP based account.
Note that you can add the VMail upgrades to this account.
A forward is an address that is forwarded to somewhere else, that can
be a mailbox of a different name, or an address at a different domain.
Some accounts include a wildcard forward which allows you to
forward anything "not otherwise specified".
Note that the number of forwards is also the number of
supported autoresponders and (unmanaged) mailing lists.
This is a mail storage location which is accessible via both the POP
and IMAP protocols (or webmail). That means we will store mail until
you fetch it with an e-mail client on your computer like Eudora,
or Outlook. Alternatively, you can use our webmail interface to
read your mail.
Mailboxes have a default maximum size of 50 megabytes, and that can
be doubled from the VMail control panel. If you still need more,
we can allocate extra storage for a small monthly fee.
There WILL be total storage limits for all the POP accounts in a domain.
Web Server Type
We have two types of webservers: Named, and IP based.
IP based webservers are virtual servers which are associated with
an IP address. All web browsers/robots accessing that IP address
are served pages corresponding to that webserver unless they send a
special header that indicates they want a page from an attached account
instead (see below).
The Named (and starter) accounts identify which virtual server is being
accessed by using the "Host" header that all modern
browsers send when they request a page from a webserver.
This means that visitors using extremely old browsers, or primitive
robots will be accessing the IP-based virtual server that
the Named webserver shares an IP address with.
This just corresponds to the webserver type. Only IP based webservers get
their own IP address. A client must have an IP based webserver (from us)
before they can order Starter and Starter Plus accounts.
This is storage space for webserver pages. (Currently your e-mail is also
stored in this space. It is intended that e-mail will be stored separately
with it's own disk space allocation based on the number of POP accounts.)
Note that our charges for extra disk space are ONE TIME charges. They
are NOT monthly charges.
Please note also that disk space allocations are quite likely to change.
This is the amount of data transfer allocated to your account.
All FTP, e-mail, and web traffic will be added together to get your total
bandwidth usage. If your total usage is greater than your Bandwidth
Allowance, then you will be billed extra at the rate shown under
Extras. (At the current moment all we are only
measuring web traffic.)
Hit surcharges. We expect your average hit size to be greater than 6 kbyte per
request. If it is smaller, and your site uses lots of CGI (like
a banner network, or a statistics gathering site) then you will be billed
by the greater of the hit or bandwidth charges according to the
rates shown under Extras.
It is not our intention to bill for serving lots of small graphics
included in normal HTML pages,
as that is just good HTML design. If your site is being billed for hit charges
and is not CGI intensive, please let us know -- we will refund
the surcharge and configure your account so it is not billed for hit charges.
Supplemental Details for Extras
Subdomain / Vanity Configuration
This service option is in BETA Test.
This option will setup your domain and your webserver such that
any page normally served as:
will accessible as:
Unfortunately, e-mail to email@example.com will
not work. (That would require a starter account.)
Please shutdown all accounts that you aren't using, as you will be billed
Accounts will be considered active at the start of the month following the
one in which they were created. (We reserve the right to change this.)
Outstanding accounts will be de-activated. Under normal circumstances
the following timelines will apply. Over-due notices will be sent
when invoices are over 45 days outstanding. Accounts over 75 days
overdue will be suspended.
Files for suspended accounts will be kept for at least a month.
Our uptime guarantee seems to be one of the best in the business: if we
don't meet our guarantee, then you get the month for free, and you
don't even have to ask for it! The billing department will simply give you
the month for free. (If only we could get such a guarantee from our
The guarantee is that the equipment that we control will be available 99.9%
of the calendar month (e.g. less than 42 minutes of down time). Trouble
with equipment and networks outside of our control is not covered.